Great on the Job

“A simple, straightforward handbook for saying and doing the right things at work.” —Booklist“Glickman shows a rich understanding of how basic communications can make or break business relationships and careers.” —Joseph Thomas, Dean of the Johnson Graduate School of Management at Cornell UniversityDo you always get the assignments you want? Do you know how to ask for help without sounding dumb? How to answer a question you don’t know the answer to? All the while sounding smart, capable, and competent? If the answer is no, you’re not alone. Jodi Glickman founded the communication consulting firm Great on the Job to help rising stars of the business world with the same issues. Now, for the first time, the training program that Jodi uses with her top-tier clients is available in book form.Great on the Job teaches people how to talk to one another at work, every day, in every situation, when you’re on top of your game and when you have no idea what’s going on. In these pages, you’ll get all the building blocks you need to develop more dynamic and honed communication skills:Dozens of helpful case studies, all based on workplace scenariosEasy-to-implement strategies that are tactical and practicalSample language and phrases that you can adapt and use right awayBusiness is, and always will be, “a personal thing.” In today’s global economy, it’s not always the smartest, hardest working, or most technically savvy who succeeds. Instead, it’s the people with dynamic communication skills—the ones who communicate effectively, strategically, and persuasively—no matter the situation. Great on the Job will teach you to do just that.