Orchestrating Experiences
Books | Design / Product
Chris Risdon
Patrick Quattlebaum
Customer experiences are increasingly complicated—with multiple channels, touchpoints, contexts, and moving parts—all delivered by fragmented organizations. How can you bring your ideas to life in the face of such complexity? Orchestrating Experiences is a practical guide for designers and everyone struggling to create products and services in complex environments.
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Author
Chris Risdon
Pages
336
Publisher
Rosenfeld Media
Published Date
2018-05-01
ISBN
1933820748 9781933820743
Community ReviewsSee all
"Great book and source of info for creating better experiences for users across multiple channels. "
Chris Hanson